Why your iPhone doesn't work

Several Coral Bay residents say their AT&T cell service is awful.  Dropped calls and garbled conversations are common, they told the St. John Source's Lynda Lohr.

AT&T is the exclusive cell service for Apple's iPhone.  AT&T sells other phones, too, and service on them is also, at best, iffy.

A spokeswoman for AT&T, in Puerto Rico, told the Source that maintenance people recently worked on the company's transmitter tower on Bordeaux Mountain, but customers are still complaining.

Besides bad connections, one woman said billing isn't right either.  "She gets roaming charges that indicate she's called from ... Grenada and Jamaica," the Source reported.

In Coral Bay, AT&T is the only option, the newspaper said. "Other cell phone companies' phones don't work at this end of St. John."

• Read the full Source story at  http://bit.ly/dcFjGd

• AT&T's retail outlet is ADM Wireless http://www.admwireless.com/index1.html at the Marketplace.