Dozens of islanders filled a meeting room at the Legislature Building in Cruz Bay to complain about problems with the police department recently. Commissioner Elton Lewis attended and said the department is on a crusade to polish its image by teaching officers how to treat residents and visitors, according to a report in the St. John Source. Lewis said officers will get "customer-centric training" in hopes of improving relations with the community. "It's 20 percent technology, but we need the human touch," he said.