Frank Barnako


  • Untitled Document I've been at the birth of three dot-coms: Quincy Jones' Q Radio, USATODAY.com and CBS MarketWatch. I started writing the "Internet Daily" column for MarketWatch in 1998.

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Vonage customers vent on forum

Vgchart_1 The VOIP company everyone's suddenly come to love to hate is not running away from the backlash over its broken IPO.  Vonage A former Vonage customer has opened a forum for all to read.  Complaints and catcalls are allowed.

A disclaimer on the site makes it clear: "This Site is exclusively owned & operated by 4Sight Media LLC & is no way endorsed, sponsored, provided, owned or otherwise controlled by Vonage."

 

The company Web unauthorized site also has a kind of a daily "insider memo." It was cute yesterday when the writer trumpeted how Vonage shares had risen 2 cents on Friday.  It's the Forum Digest.

There are reports the company won't force customers to pay for IPO shares if they don't want them now.

It must hurt like hell for Vonage execs.  They are citing SEC regulations for the corporate silence about the stories, rumors and criticism that began pelting the company.

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Comments

Thanks.

It appears the Washington Post was also confused, reporting comments were being made by "customers on the company's online chat board."

I find no such chat board on the vonage.com site.

Frank

You should know that the forum that you cite in this post is not owned, run or endorsed by Vonage. It is an independant forum that was created by an early Vonage customer. (see the disclaimer: "This Site is exclusively owned & operated by 4Sight Media LLC & is no way endorsed, sponsored, provided, owned or otherwise controlled by Vonage.")

Also, the insider memo which you mentioned is also authored by Daniel Connor (the owner of the Vonage Forum) not Vonage Holdings Corp.

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